A Cloud-Native Link Between Phones & the Front Desk
Mews is a cloud-native, API-first property management system built for boutique and lifestyle hotels — and your phone system should match it. The IntelliVoice hotel PBX connects to Mews over modern REST APIs (the Mews Open API and HTNG web services), so a guest's phone comes alive at check-in and locks down at check-out automatically, with no serial middleware and no manual steps at the front desk.
Wake-up calls, message waiting lights, housekeeping status, and toll charges all flow between the PBX and Mews in real time over HTTPS. The result is fewer errors, faster front-desk workflows, and every billable call posted to the right guest bill.
See the full platform on our hotel PBX and hospitality communications pages.
Why Mews Hotels Choose IntelliVoice
Faster Front Desk
No manual phone activation. Check a guest in and the room phone is live; check them out and it's restricted — automatically, over the Mews Open API.
No Lost Revenue
Every billable call is posted to the correct guest bill in Mews in real time, so nothing slips through at checkout.
Cloud or Hybrid
Match the Mews cloud stack with a fully cloud PBX, or run hybrid with on-site survivability — plus LTE/Starlink failover so guests are never cut off.