Guest Experience Starts With the Phone
From the first reservation call to checkout, your phone system shapes the guest experience. Legacy hotel PBX systems are expensive to maintain and lack modern features guests expect.
IntelliVoice hospitality phone systems deliver modern cloud communications with traditional hotel features — wake-up calls, room status, guest messaging, and PMS integration included. Looking for the full product-level breakdown? See our Hotel PBX product page for PMS integrations (Opera, Marriott Lightspeed, Mews, RMS), pricing, and deployment details.
Built for Hospitality
Everything you need to deliver exceptional guest experiences through modern communications. Explore our dedicated hotel PBX system.
Front Desk Console
Multi-line receptionist phone with speed dials for every department. Visual call management, transfer, and hold for high-volume front desks.
Wake-Up Calls
Automated wake-up scheduling through the guest phone or front desk. Confirmation callbacks for missed wake-ups. Integration with PMS for checkout timing.
Room Status Codes
Housekeeping staff update room status directly from the phone. Clean, dirty, inspected, and maintenance codes sync with your PMS in real-time.
Call Accounting
Track and bill guest calls automatically. Local, long distance, and international rates. Detailed reports for management and auditing.
Guest Messaging
Visual voicemail indicator on guest phones. Text notifications for package delivery and reservations. No more red lights guests ignore.
Check-In/Check-Out
Automatic phone activation at check-in. Restricted dialing during stay. Voicemail cleared and phone reset at checkout.
Solutions for Every Property
Full-Service Hotels & Resorts
Complex properties with multiple departments, restaurants, spa, and conference facilities. Enterprise-grade phone system with department routing and PMS integration.
Boutique Hotels & B&Bs
Smaller properties that need big-hotel features without the complexity. Simple setup, affordable pricing, and personal service.
Extended Stay & Apartments
Long-term guests need reliable phones for work and personal use. Full-featured IP phones with voicemail, call forwarding, and do-not-disturb.
Multi-Property Groups
Manage all your properties from one platform. Centralized reservations, consolidated reporting, and consistent guest experience across locations.
Works With Your PMS
Seamless integration with leading property management systems for automated check-in, room status, and billing.