Transportation & Logistics Communications

Keep your fleet connected, dispatchers efficient, and customers informed. Complete communications for trucking, delivery, and logistics operations.

Connect Your Entire Operation

From dispatch centers to drivers on the road, customers tracking shipments to vendors coordinating loads — transportation companies have complex communication needs that generic phone systems can't handle.

IntelliVoice provides purpose-built solutions for trucking, courier, and logistics companies — with TMS integration, driver apps, AI-powered dispatch, and infrastructure to support your growth.

24/7
Dispatch Coverage
GPS
Fleet Tracking
99.99%
Uptime SLA
TMS Integration — Connect to your dispatch system
Driver Mobile App — Calls follow the truck
GPS Fleet Tracking — Real-time location
Customer ETA Updates — Automated notifications
Multi-Terminal — Unified across locations
After-Hours Dispatch — Never miss a load
Call Recording — Dispute resolution

AI Voice Agents for Transportation

Automate routine calls so your dispatch team can focus on moving freight, not answering phones.

🚚

Load Status Updates

Customers call to check shipment status. AI looks up the load, provides current location, and gives estimated delivery time — no dispatcher needed.

📍

Delivery Scheduling

Receivers can call to schedule delivery appointments. AI checks driver availability and books time slots automatically.

🛣️

Driver Check-In

Drivers call in to report status updates, delivery confirmations, and issues. AI logs everything in your TMS.

📋

Rate Quotes

AI collects origin, destination, commodity, and weight. Provides instant quotes or routes to your sales team for complex loads.

🔔

Exception Alerts

When delays happen, AI proactively calls affected customers with updates. No more "where's my shipment?" calls flooding dispatch.

🌙

After-Hours Coverage

Freight doesn't stop at 5pm. AI handles after-hours calls for load inquiries, emergencies, and driver support.

Solutions for Your Operation

🚛 Trucking / OTR

Driver dispatch with TMS
Load board integration
Hours of service alerts
Broker call handling
Safety & compliance recording

📦 Last Mile / Courier

Route optimization
Customer delivery windows
Proof of delivery calls
Reattempt scheduling
Driver mobile app

🏭 3PL / Warehousing

Multi-client support
Dock appointment scheduling
Inventory status calls
Carrier coordination
WMS integration

Enterprise Dispatch Communications

Your dispatch center is the nerve center of your operation. We provide contact center technology that integrates with your TMS, provides real-time dashboards, and scales from 5 dispatchers to 500.

Skills-Based Routing — LTL, truckload, hazmat
Screen Pops — Customer info on answer
Call Recording — Every call, searchable
Real-Time Dashboards — SLA monitoring
Remote Dispatchers — Work from anywhere
QA Scoring — Train your team

Data Center for Transportation

Transportation companies generate massive amounts of data — GPS tracking, ELD logs, delivery images, and more. We provide the infrastructure to store, process, and protect your operational data.

TMS Hosting — Run your dispatch software
ELD Data Storage — Compliance retention
Camera Footage — Dashcam archiving
Disaster Recovery — Keep operations running
Multi-Terminal VPN — Connect all locations

Custom Logistics Applications

Need a driver portal? Customer tracking app? Integration between your TMS and accounting? Our development team builds custom applications for transportation and logistics companies.

Customer Portals — Track, book, pay online
Driver Apps — Custom mobile solutions
TMS Integration — Connect any system
Route Optimization — AI-powered routing
Analytics Dashboards — Operational insights

Ready to modernize your fleet communications?

See how IntelliVoice helps trucking and logistics companies operate more efficiently.